MotherLand Hospital
Designation: Executive Front Office & OPD Billing
Qualification: Graduate/Post Graduate
Total Opening: 2
Location: Sector 119, Noida
Overview
Motherland Hospital is seeking a customer-focused and organized Executive – Front Office & OPD Billing to deliver an exceptional patient experience while managing front office operations and OPD billing. The ideal candidate will be responsible for patient registration, appointment scheduling, billing, payment processing, and handling patient inquiries with professionalism and efficiency. Strong communication skills, attention to detail, and knowledge of hospital billing systems are essential for this role.
Responsibilities
- Welcome and assist patients and visitors in a professional and courteous manner.
- Register new patients and update existing patient records accurately.
- Schedule, reschedule, and confirm OPD appointments.
- Guide patients regarding hospital services, departments, and consultation procedures.
- Handle telephone calls, emails, and patient inquiries.
- Generate OPD consultation and service bills accurately.
- Process payments through cash, credit/debit cards, UPI, and other approved payment methods.
- Verify insurance, corporate, and cash patient details before billing.
- Maintain daily billing records and prepare end-of-day cash reconciliation reports.
- Issue receipts, refunds, and credit notes as per hospital policy.
- Coordinate with the finance department for billing discrepancies and payment reconciliation.
Skills
Required Qualifications
- Bachelor's degree in Commerce, Business Administration, Healthcare Management, or a related field.
- 2–4 years of experience in front office, hospital reception, or OPD billing (preferred).
- Experience with Hospital Information Systems (HIS) or Electronic Medical Records (EMR) is an advantage.
Preferred Experience
- Experience in OPD billing and front office operations in a multi-specialty hospital or healthcare facility.
- Familiarity with insurance, TPA, and corporate billing processes.
- Knowledge of NABH standards and hospital documentation practices is an added advantage.
Contact Information
-
PHONE
+91-9953777444, 0120-4154949
-
EMAIL ADDRESS
hr@motherlandhospital.com
Location
Medically Approved and Validated
Trusted by our community, Tollanis Solutions proudly stands as a BBB-accredited, veteran-owned small business with NVBDC certification—demonstrating our unwavering commitment to excellence and service.
